privacy policy
privacy policy
4D Steel Co., Ltd. (hereinafter referred to as the “Company”), which manages the 4D Steel website (hereinafter referred to as the “Website”, http://www.4dsteellimited.com), places great importance on the protection of personal information of customers using the website and complies with the Personal Information Protection Act and other relevant laws and regulations related to personal information protection. The Company has established the following processing policy to protect the personal information and rights of customers and to smoothly handle customer complaints related to personal information.
The Company’s personal information processing policy may be changed according to the Company’s needs or amendments to relevant laws and regulations. In the event of a revision to the personal information processing policy, prior notice will be provided through the SeAH Steel website notice (or individual notice).
This policy is effective from September 26, 2023.
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The personal information that the company processes on its website is as follows..
Personal information items processed during service use and business processing
- When making a customer inquiry
ㅤ(Required) Consultation field, name, email, customer inquiry title and content, recognition path, and other information generated during service use
ㅤ(Optional) Information included in company, contact information, and attachments
- When inquiring about recruitment
ㅤ(Required) Name, Email, Title, Content
ㅤ(Optional) Information included in the attachment
Processing method: Customer directly writes after customer consents to processing personal information items
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The company processes customers' personal information to the minimum extent for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be obtained if the purpose of use is changed.
(a) For the purpose of using the personal identification process, confirming inquiries and complaints, contacting and notifying for fact-finding, responding to customers, and notifying processing results, etc.
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(1) The company processes and retains personal information within the retention and use period agreed upon by the information subject when collecting personal information or when the purpose of personal information processing is achieved..
(2) The Company shall immediately destroy or store and manage separately from the personal information of customers who have not used the services provided by the Company for 3 years (or the period specified by the relevant laws or other differently stipulated periods at the request of customers) after 3 years. In this case, the Company shall notify the customer of the fact that the personal information will be destroyed or stored and managed separately, the expiration date, and the items of the personal information, by e-mail, writing, telephone, or a similar method, at least 30 days prior to the expiration of the above period..
(3) Notwithstanding Paragraphs 1 and 2, if the Company needs to retain the customer's personal information for a certain period of time in accordance with the provisions of relevant laws and regulations, the Company may retain all or part of the personal information collected for a certain period of time as an exception pursuant to the provisions of the relevant laws and regulations..
Classification Personal Information Items Retention Period When making a customer inquiry Name, email address, job title, contact information When personal information processing purpose is achieved When inquiring about employment Name, email address, contact information -
The company does not, in principle, provide customers' personal information to external parties. However, the following cases are exceptions:
(1) If the customer's consultation or complaint is related to another affiliate of the Sea Group, the customer's personal information may be provided to the affiliate in order to provide smooth service to the customer. In this case, the customer's consent will be obtained in advance.
Recipient Personal information items provided Purpose of use of personal information by recipient Retention and use period of personal information by recipient ㅤ ㅤ ㅤ ㅤ (2) If the customer has given prior consent or if it is stipulated in the Personal Information Protection Act or other relevant laws and regulations, the customer's personal information may be provided to a third party without the customer's consent.
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(1) In order to provide services, the company operates by entrusting personal information processing tasks to external specialized companies as follows:.
- Consignee: Nine Five Co., Ltd.
- Entrusted work content: System operation consignment for service provision and collection of personal information
(2) When concluding a consignment contract, the company states in a contract or other document matters related to responsibilities such as prohibition of processing personal information for purposes other than the performance of the consigned work, technical and administrative protection measures, restrictions on re-consignment, management and supervision of the consignee, and compensation for damages in accordance with Article 26 of the Personal Information Protection Act, and supervises whether the consignee safely processes personal information..
(3) If the content of the entrusted work or the trustee changes, we will disclose it without delay through this personal information processing policy..
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(1) Customers may exercise their rights related to personal information protection, such as requesting access to, correction of, deletion of, or suspension of processing of their personal information, at any time in accordance with the Personal Information Protection Act and other relevant laws..
(2) The rights under Article 1 may be exercised through the email or phone as described in Article 10 below, and the company will take action without delay..
(3) If a customer requests correction or deletion of personal information due to errors, etc., the company will not use or provide the personal information until correction or deletion is completed..
(4) The rights under Article 1 may be exercised through an agent, such as the customer's legal representative or an authorized person. If an agent exercises the rights, a power of attorney in the format of Appendix 11 of the "Personal Information Processing Method Notice" must be submitted..
(5) Customers must not infringe upon the personal information or privacy of the information subject or others that the company is processing in violation of the Personal Information Protection Act or other related laws..
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(1) The company destroys the personal information without delay when the purpose of processing personal information has been achieved, when the period of retention and use of personal information agreed upon by the customer has expired, or when the customer withdraws consent to the company's collection of personal information..
(2) Notwithstanding paragraph 1, if it is necessary to preserve personal information in accordance with the provisions of relevant laws and regulations, such personal information shall be stored and managed separately from other personal information, and such personal information shall be destroyed without delay when the preservation period prescribed by relevant laws and regulations expires..
(3) The company destroys personal information in electronic file formats using a technical method that renders the records unrecoverable, and destroys personal information printed on paper by shredding or incineration..
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The company is taking the following measures to ensure the safety of personal information.
(1) Administrative measures: Establishment and implementation of an internal management plan, operation of a dedicated organization, regular personal information protection education for employees, etc.
(2) Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of personal information, installation and update of security programs, etc.
(3) Physical measures: Access control to personal information storage locations such as computer rooms and archives
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The company handles the use of cookies as follows:.
- This website does not collect or use cookies..
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(1) The company is responsible for overall management of personal information processing, and has designated a personal information protection officer as follows to handle customer complaints and provide remedies for damages related to personal information processing..
- Personal Information Protection Department: Corporate Culture Team
- Personal Information Protection Officer: Corporate Culture Team Leader Chu Jeong-min
- Phone Number: 02-6970-1491
- Email: choojm@seah.co.kr
(2) Customers may inquire about all personal information protection-related matters, such as requests to view personal information, complaints, and damage relief that arise while using the company's services (or business), by contacting the personal information protection officer and the department in charge. The company will respond to and process customer inquiries without delay..
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If you need to inquire or report a personal information infringement, please contact the company's personal information protection officer or personal information management department, or contact the following organizations..
Comprehensive Personal Information Protection Support Portal
www.privacy.co.kr (02-2100-3394)Personal Information Infringement Report Center
www.118.or.kr (국번없이 118)Supreme Prosecutors' Office Cybercrime Investigation Division
www.spo.go.kr (02 - 3480 - 3571)National Police Agency Cyber Terror Response Center
www.ctrc.go.kr (1566 - 0112) -
The personal information processing policy is applied from the date of enforcement, and in case of addition, deletion, or correction of contents according to laws and policies, the changed personal information processing policy will be posted..